Translation for information only. In case of discrepancy, the French version prevails.
1. Scope
These terms apply to all makeup services and training offered by Fairybrush. Any booking implies their acceptance.
2. Prices
Prices are in euros. Fairybrush operates under the Belgian small business VAT exemption scheme (art. 56bis VAT Code): VAT not applicable. Travel fees are added depending on the location. Some services are on quote. The applicable price is the one confirmed in writing at booking.
3. Booking and deposit
A booking is confirmed upon receipt of a 40 % deposit of the total amount. Payment details are sent by email or message and never published on the website. The balance is payable on the day of the service, unless agreed otherwise.
4. Bridal trial
Bridal packages include a trial session on a date agreed together before the wedding. Adjustments remain possible on the day.
5. Cancellation and delays
In case of cancellation or no-show by the client, the deposit is retained by Fairybrush.
Being more than 15 minutes late without notice counts as a no-show.
If Fairybrush has to cancel a service, the deposit is refunded in full.
6. Service conditions
Services take place at the client’s home or wherever she is getting ready. Please provide a quiet space, a table and a power socket within 2 metres, and keep pets at a distance.
7. Health, allergies and hygiene
The client informs Fairybrush before the service of any allergy, skin sensitivity, skin or eye condition, or contact lenses. Fairybrush may adapt or decline a service if it presents a risk. Tools are cleaned and disinfected between clients.
8. Services abroad
Services outside Belgium are subject to a detailed quote including the service and travel costs (transport, accommodation if needed, any meals). The booking is confirmed once the quote is accepted and the deposit paid.
9. Training
Enrolment is confirmed once the deposit is paid. Content, duration and location are specified at enrolment. Fairybrush is committed to passing on her techniques with care; results depend on each trainee’s personal practice.
10. Photos
Fairybrush only photographs the result for her portfolio and social media with the client’s consent, which can be withdrawn at any time.
11. Complaints and disputes
Complaints can be sent to fairybrush.pro@gmail.com. We always look for an amicable solution. Consumers may also contact the Belgian Consumer Mediation Service (consumerombudsman.be). Belgian law applies; failing agreement, the courts of the judicial district of Fairybrush’s registered office have jurisdiction, without prejudice to consumer protection rules.
Updates
Last updated: 18/10/2026.